Computer Troubles?

Look at this!  Communication is happening at the AMC World Headquarters in Roswell, GA.  Apparently I am not the only person unable to get through to Jayne or Bob or Arlee or any staff members.  I am grateful that as of yet I am not retired and waiting for my check to come in the mail.  My heart goes out to those who are depending on their AMC check.  I am hopeful things will get better soon, and certain they will get better.  It’s still a good time to hop on over to their website (see below) to download the informational booklet, “It’s Your Turn!”  But you might hold off on calling the AMC office with questions for a few more days.

 

 

Dear AMC Members,

 

As many of you know, we had to update our existing computer software, however it has not been working the way it's suppose to for over 2 months now.  Consequently, we have a software team here now working diligently to get the problems resolved.  But we're running out of time and patience, as I'm sure all of you are.  No kidding.

 

Because they are here and in our seats, no one can work, so we gave our staff the week off.  And in the meantime, Bob and I are working on contingency plans. 

 

Everything, including our phones are tied in to this software so we are unable to get emails and phone messages.  Please don't continue to leave messages and send emails until you hear from me.  This will be within the next week.  Promise.

 

We will not be drafting anyone nor will we process any of your monies until this is fixed.  If it cannot be fixed, we hope to have a back-up plan to help all of you.  Please, please, please be patient.  We've been there for you, so please be there for us!  Please.  This is one of those things that happen.  And be assured, we do not want you hurt.

 

Also, be assured that after 25 years full-time, this situation is not the first for us.  Oh, do we have a ton of misery we could share.  So we are already in the "back-up plan" mode. 

 

Your understanding and support is deeply appreciated.  I will update you on Friday or Monday. 

 

Thank you,

 

Jayne Guzzetti

www.amc-usa.com/info and enter ID #223271